We kick things off with an in-depth chat during a free walkthrough to really get a grip on what you need, what you’ve experienced in the past and what went wrong. Then we figure a way to solve those past pains while ensuring the basics are always covered so that no new issues will arise. Then, if we earn your business, we have a strict 9 week onboarding process that involves our clients delivering feedback when we meet periodically for review walkthroughs.